Privacy Policy

Introduction

CWD Improvements (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Details – Name, email address, phone number, and postal address.
Enquiry Information – Messages or requests you send via our contact forms.
Technical Data – IP address, browser type, and device information (collected through cookies).
Transaction Data – If you make a purchase, we may collect payment details and billing information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to enquiries and provide customer support.
To process quotes and service requests.
To improve our website and customer experience.
To send promotional emails or updates (only if you opt-in).
To comply with legal and regulatory requirements.

We do not sell or share your personal information with third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and analyse website traffic. You can manage your cookie preferences through your browser settings.

4. Data Protection & Security

We take appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, while we strive to safeguard your information, no online transmission is completely secure.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal data.